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We answer within a day, usually faster.

✉️ Write to us

Questions, bugs, ideas. Include your user ID from the Profile screen if it is about your account.

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💡 Before you write

Barcode not found

Try entering the number manually. If the product is not in the open database yet, photograph the ingredients list with the plate analysis instead.

Purchase not showing

Sign in with the same Apple ID and tap Restore purchases in Profile. Pro returns instantly.

Wrong verdict?

Tell us the food and your country. Every item carries a source; we check and correct within days.

Notifications do not arrive

Check Settings → Kaora → Notifications. Appointment reminders come 24 hours and 2 hours before.

🔒 Your data

Delete your account and all data from Profile → Delete account. Subscriptions are cancelled in your Apple ID settings, not in the app.

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